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Posted on April 3, 2024


We are currently hiring for a Service Plumbing Field Supervisor.

Service Plumbing Field Supervisor Job Summary

The Service Plumbing Supervisor is responsible for supporting the Plumbing function of the Service Department through collaboration with the Service Plumbing Coordinator.

Supervisory Responsibilities

  • Field Technicians


  • Oversee all service calls including project planning, material procurement, and manpower dispatching.
  • Supervise the overall process for company asset inspections, personal development, and
    employee relations.
  • Collaborate with the Service Plumbing Coordinator to assist with project quoting.
  • Provide technical support, customer service support, and analyze invoices for accuracy when necessary.
  • Perform work in accordance with the field expectations for the plumbing trade.
  • Collaborate with the Service Team to increase overall efficiency and best-in-business practices.
  • Forecast project necessities, schedule, and assist with procurement of equipment for projects.
  • Collaborate with Service Sales Technician to quote preventative maintenance contracts for customers.
  • Oversee, schedule, and follow-up with preventative maintenance contracts.

Required Skills/Abilities

  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory skills.
  • Working knowledge of Microsoft Office (excel, word, outlook).
  • Respected by peers and customers for their general working knowledge of plumbing.
  • General estimating skills.
  • Ability to pass background checks & gain access to all customer facilities.

Education and Experience

  • Required: 4+ years of Plumbing experience. Journeyman license for the City of Erie.
  • Preferred: experience with underground plumbing installations.

FLSA Classification

Hourly, Collectively Bargained

Physical Requirements

  • Ability to access customer sites in varying environments with exposure to the elements and
    uneven surfaces frequently.
  • Must be able to lift up to 50 pounds at times.
  • Ability to utilize ladders while on sites.
  • Standard work hours: 7:00-3:30pm, Monday-Friday.

Job Type



$71,000 – $88,000


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Ability to commute/relocate

Erie, PA 16510: Reliably commute or planning to relocate before starting work (Required)

Work Location

In person

To Apply

Please submit your resume to:

“We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.”


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